mutual of omaha medicare review — Mutual of Omaha is one of America’s most recognized insurance brands. Founded in 1909, the company has served policyholders for over a century. It offers Medicare Supplement plans in 49 states. The company holds an A+ (Superior) rating from AM Best.
- Mutual of Omaha Overview and Financial Strength
- Mutual Of Omaha Medicare Review: Medicare Plan Options
- Mutual of Omaha Medicare Rates and Enrollment
- Mutual of Omaha Additional Benefits and Perks
- Mutual of Omaha Claims Process and Customer Service
- Pros and Cons of Mutual of Omaha Medicare Plans
- Who Is Mutual of Omaha Best For?
- Frequently Asked Questions
It is a Fortune 500 mutual company headquartered in Omaha, Nebraska. Medicare beneficiaries often choose Mutual of Omaha for its financial stability and broad plan selection. This mutual of omaha medicare review covers Plan G, rates, customer ratings, and whether this insurer fits your Medicare needs. With more than five thousand employees and a nationwide network of licensed agents, Mutual of Omaha remains a top-tier option for Medigap coverage. The company is policyholder-owned, meaning profits go back to members rather than shareholders.
Mutual of Omaha Overview and Financial Strength
Mutual of Omaha has operated continuously since 1909. Dr. C.C. Criss and his wife Mabel founded the company in Omaha, Nebraska. It has grown into a Fortune 500 insurer offering life, health, and Medicare products nationwide. The company employs more than five thousand people. As a mutual company, policyholders are also owners. This structure aligns the company’s interests with its members.
In any mutual of omaha medicare review, financial strength matters greatly. AM Best affirmed the company’s A+ (Superior) Financial Strength Rating in April 2026. The outlook remains stable. The Better Business Bureau gives Mutual of Omaha an A+ rating. The company has been BBB accredited since 1940. According to NAIC data, Mutual of Omaha’s complaint index falls below the national average. This means policyholders file fewer complaints than expected for a company of its size. In the J.D. Power 2025 U.S. Individual Life Insurance Study, Mutual of Omaha ranked number one with a score of 707 out of 1,000.
| Rating Source | Score / Grade |
|---|---|
| AM Best Financial Strength | A+ (Superior) |
| CMS Star Rating | N/A — No Medicare Advantage Plans |
| NAIC Complaint Index | Below National Average |
| J.D. Power (Life Insurance) | 707 / 1,000 — #1 Ranked |
| BBB Rating | A+ |
Mutual Of Omaha Medicare Review: Medicare Plan Options
Mutual of Omaha specializes in Medicare Supplement Insurance, also known as Medigap. These plans help cover costs that Original Medicare does not pay. In 47 states, the company offers standardized plans A, B, D, G, K, L, M, and N. Wisconsin, Massachusetts, and Minnesota have their own plan structures. Mutual of Omaha sells Medigap in all states except Massachusetts. For most beneficiaries, Plan G and Plan N are the most popular choices.
Plan G covers nearly all out-of-pocket costs under Original Medicare. It pays Part A coinsurance and hospital costs for up to 365 additional days. It covers the Part A deductible, skilled nursing facility coinsurance, and Part B coinsurance. Plan G also includes foreign travel emergency coverage. However, it does not cover the annual Part B deductible. According to medicare.gov, the Part B deductible is $283 in 2026. Mutual of Omaha also offers High Deductible Plan G for beneficiaries who want lower monthly premiums.
Plan N is another strong option in this mutual of omaha medicare review. It costs less than Plan G but includes small copayments. You may pay up to $20 for some office visits. Emergency room visits that do not result in admission may cost up to $50. Plan N does not cover Part B excess charges. However, fewer than five percent of doctors charge above Medicare-approved amounts. As a result, Plan N offers solid value for cost-conscious seniors. Mutual of Omaha does not currently offer Medicare Advantage or Part D prescription drug plans for 2026.
Mutual of Omaha Medicare Rates and Enrollment
Rates for Mutual of Omaha Medigap plans vary by several factors. Your age, zip code, gender, and tobacco use all affect your premium. The company uses attained-age rating in most states. This means premiums may increase as you get older. However, Mutual of Omaha’s rates are typically competitive with other national carriers. For example, Plan G premiums generally fall in the mid-range compared to peers like Aetna and Cigna. You can request a free quote on the Mutual of Omaha website.
Enrollment timing matters in any mutual of omaha medicare review. The best time to enroll is during your Medigap Open Enrollment Period. This six-month window starts when you turn 65 and are enrolled in Medicare Part B. During this period, insurers cannot deny you coverage or charge more for pre-existing conditions. According to cms.gov, this guaranteed-issue right protects all beneficiaries. If you miss this window, Mutual of Omaha may require medical underwriting. In most cases, applying during open enrollment secures the lowest available rates.
You can enroll online, by phone, or through a licensed insurance agent. The toll-free Medicare Supplement line is 888-986-1736. The online quote tool lets you compare plans side by side. Many beneficiaries work with independent agents who compare Mutual of Omaha against other carriers. Retirees should also review their homeowners coverage alongside Medicare choices — you can compare home insurance rates at Home Insure Guide to make sure your property is fully protected.
Mutual of Omaha Additional Benefits and Perks
This mutual of omaha medicare review highlights several extra benefits beyond standard Medigap coverage. Mutual of Omaha offers the Mutually Well program for fitness and wellness. This program provides access to thousands of gyms and fitness locations nationwide for $29.99 per month. It replaces the SilverSneakers program that some competitors include free of charge. The Mutually Well program also includes holistic therapies and personalized wellness plans.
Hearing care is available through the Amplifon Hearing Health Care program. Members receive discounted hearing aids and free virtual hearing screenings. All hearing aid purchases include a 60-day risk-free trial. You also get one year of follow-up care and a two-year battery supply. Vision savings are included as well. These extra benefits come at no additional cost to Medicare Supplement policyholders.
Mutual of Omaha also sells standalone dental, vision, and hearing insurance plans. These are separate policies you can purchase alongside your Medigap coverage. Typically, dental coverage is available in most states except Massachusetts, New Mexico, New York, Virginia, and Washington. Many Medicare beneficiaries also carry a life insurance policy to protect their family — you can compare life insurance rates at Life Insure Guide to find affordable coverage options.
Mutual of Omaha Claims Process and Customer Service
Filing claims with Mutual of Omaha is straightforward. In most cases, your doctor or hospital files claims directly with Medicare. Medicare then forwards the claim to Mutual of Omaha automatically through crossover billing. As a result, most policyholders never need to submit a claim manually. However, you can submit claims through the Customer Access online portal if needed.
The Customer Access portal lets you view policies, make payments, and check claim status. You can also update your account information and download forms. Customer service is available by phone at 1-800-775-6000. Representatives answer calls Monday through Thursday from 7 AM to 5:30 PM Central Time. Friday hours run from 7 AM to 5 PM Central Time. For Medicare Supplement questions, call 888-986-1736.
A thorough mutual of omaha medicare review should note customer satisfaction trends. J.D. Power ranked Mutual of Omaha number one in the 2025 Individual Life Insurance Study. While that study measures life insurance, it reflects the company’s overall service culture. The NAIC complaint data confirms Mutual of Omaha receives fewer complaints than the industry average. Policyholders consistently report positive experiences with claims processing and customer support.
Pros and Cons of Mutual of Omaha Medicare Plans
Pros:
- A+ (Superior) AM Best rating provides strong financial backing for claims
- Medigap plans available in 49 states with online enrollment and instant quotes
- Plan G and High Deductible Plan G offer flexibility for different budgets
- Mutually Well fitness program and Amplifon hearing discounts included at no extra cost
Cons:
- No Medicare Advantage or Part D prescription drug plans offered for 2026
- Fitness benefit costs $29.99 per month unlike free SilverSneakers from some competitors
- Attained-age rating means premiums increase as you get older in most states
Who Is Mutual of Omaha Best For?
Based on this mutual of omaha medicare review, the company is best for beneficiaries who want reliable Medigap coverage from a financially strong insurer. Plan G is the flagship product. It covers nearly everything Original Medicare does not. If you want predictable costs and freedom to see any doctor who accepts Medicare, Mutual of Omaha Plan G is an excellent choice. The company’s A+ AM Best rating and century-long track record make it a safe long-term bet.
Mutual of Omaha is also a strong fit for cost-conscious seniors who prefer Plan N. It provides robust coverage at a lower premium than Plan G. The small copayments are manageable for most budgets. However, this mutual of omaha medicare review notes that the company is not ideal for those seeking Medicare Advantage. Mutual of Omaha exited the Medicare Advantage market after its Wellcare partnership ended in 2025. If you need an all-in-one plan with prescription drugs, dental, and vision, you will need another carrier for Medicare Advantage.
In summary, this mutual of omaha medicare review finds the company is a top choice for traditional Medigap insurance. Its financial strength, competitive rates, and nationwide availability make it a leader in Medicare Supplement coverage. Seniors who prefer Original Medicare paired with a supplement plan should strongly consider Mutual of Omaha.
Frequently Asked Questions
Is Mutual of Omaha a good company for Medicare Supplement insurance?
Yes, Mutual of Omaha is widely considered one of the best Medicare Supplement providers. The company holds an A+ (Superior) rating from AM Best. As a result, policyholders benefit from strong financial backing and reliable claims payment across 49 states.
Does Mutual of Omaha offer Medicare Advantage plans in 2026?
No, Mutual of Omaha does not offer Medicare Advantage plans for 2026. The company ended its co-branded partnership with Wellcare in 2025. However, it continues to offer comprehensive Medigap plans including Plan G and Plan N.
What is the difference between Mutual of Omaha Plan G and Plan N?
Plan G covers all Original Medicare gaps except the annual Part B deductible. Plan N costs less but includes small copayments for some office and emergency room visits. Typically, Plan N does not cover Part B excess charges, while Plan G does.
Compare More Medicare Insurance Companies
Looking for more Medicare carrier reviews, plan comparisons, and enrollment guides? Browse our complete library of Medicare resources.
Official Sources & Resources
For verified information on Medicare plans, ratings, and enrollment:
- Medicare.gov (Official): medicare.gov
- CMS.gov (Centers for Medicare & Medicaid): cms.gov
- AM Best (Financial Strength Ratings): ambest.com
- NAIC (Complaint Ratios): naic.org
- State Health Insurance Assistance Program (SHIP): shiphelp.org
- Kaiser Family Foundation (KFF): kff.org
Content last reviewed April 2026. If you notice any outdated information, please contact us.